Business

We are a one-stop shop for a vast variety of travel products and services, catering to travelers' needs throughout their trips.

Transportation Ticketing Service

One-stop transportation service platform providing air tickets, train tickets, bus tickets, ferry tickets, and other VAS products and services.

As an important part of Tongcheng Travel’s one-stop service, its transportation service includes train ticket, bus ticket and ferry ticket, among others. Tongcheng Travel provides transportation ticketing and related value-added services through diverse channels.

We sell air tickets for substantially all Chinese airlines and major international airlines. As of June 30, 2021, our air ticket supply covers over 8,700 domestic routes.

We leverage our outstanding data capability to help users book flights that best suit their travel needs.

We also offer our users a clear, intuitive format to make air ticket purchase easier. In addition to selling air tickets, we also offer users travel insurance and various value-added products and services to help them travel with ease. Our users can purchase suitable products to enhance their travel experience.

We provide online train ticket purchase service in the PRC. Through our platforms, users can view train timetables and ticket availability, and search railway routes based on various parameters, such as departure time, destinations, budgets, as well as class of travel. In addition to providing train ticket purchase services, we also offer various ancillary value-added travel products and services that are designed to streamline the ticket booking process and make rail travel hassle-free in conjunction with their bookings. At the same time, we continuously enhance our Huixing system (an algorithm-supported solution with travel route recommendation) and provide our users with various travel route solutions under different scenarios, so as to satisfy their travel needs.

We sell tickets of long-distance buses to capture the growing demands for intercity transport in China. as we believe that it represents an attractive alternative to railways and flights. Users can search bus schedules by departure dates, locations and destinations. As of June 30, 2021, our platform offered 390,000 bus routes across China. Since 2020, we have launched offline user acquisition initiatives across China. We cooperate with bus operators to set up bus ticketing vending machines at bus stations, so as to make booking procedure more convenient for our users, improve the digitalization of the bus ticket industry and acquire more offline users for our platforms.

As of June 30, 2021, we provided our users with access to ferry tickets for more than 700 domestic routes. We also offer users ancillary value-added travel products and services in connection with their ferry ticket bookings.

Accommodation Reservations Service

Accommodation reservation service platform providing customers with convenient selection, guaranteed booking, and comfortable staying experience.

We provide accommodation reservation service of hotel and alternative accommodation options through diversified online traffic channels. We also cooperated with hotels in lower-tier cities to set up QR code scanning function at their reception desks to direct offline customers to our mini-program to complete bookings online. As of June 30, 2021, our accommodation reservation service covers over 2.2 million domestic and overseas hotels selections and alternative accommodation options. With the aim to improve customers’ satisfactions, we also provide our customers with various value-added services including insurance, coupons for hotel dining services and amenities, etc.

Other services

Provide various services including tourist attraction ticket reservation, corporate travel, and hotel SaaS solutions, etc.

Tourist Attractions Reservation Service:

As of June 30, 2021, we provided our customers with ticket booking services for approximately 8,000 tourist attractions. We cooperate with tourist attractions to set up ticket vending machines, through which users can book attraction tickets directly. This initiative not only enhances our offline user acquisition efficiency but also boosts the digitalization transformation of tourist attractions.

Corporate Travel

Tongcheng Corporate Travel provides enterprises with one-stop corporate travel management service including product booking, budget control, flexible payment, expense reimbursement, management report and unified reconciliation. It helps enterprises reduce cost and increase efficiency leveraging on diverse channels, customized process control, multiple payment methods, and convenient operation management process.

SaaS:

we develop comprehensive SaaS solutions to provide higher value propositions to our upstream suppliers. We support individual and small chain hotels to better manage their daily operations as well as for the management of inventory, revenue, and marketing.